Guest Services
Our premium range of world-class guest services testify why Comfort Suites is one of the best hotels in Monroe. Check out the vast list of amenities that are provided for our guests to give them an exceptional stay.
AMENITIES
General Amenities
Hot Breakfast
. Complimentary hot breakfast is available for all our guests.
.Time: 6:00 AM until 10:00 AM
.Location: Lobby
Fitness Center
.Location: Near the lobby
.Timings: 6.00 AM to 10.00 PM
Swimming Pool (Seasonal)
.Timings: 10.00 AM to 10.00 PM
.Restrictions: No glass bottles are allowed in the pool area.
Note:There will be no lifeguard on duty. Hence, we request the parents to accompany their kids to the pool area.
Drink and Vending Machines
.Vending machines are available on our premises for all our guests.
.Location: Kindly refer to the property layout.
Ice Machines
.Freshly prepared ice is available to all our guests.
.Location: Please refer to the room layout to locate our ice machines.
Safe deposit Box
.We request our guests not to leave behind cash or other valuables unattended in their rooms.
.Location: Front Desk
Note: According to State law, the hotel cannot be held responsible for the loss of any items that are not safely stored in the safe deposit boxes.
Travelers with disabilities
.Our top priority is to make our amenities accessible for guests with disabilities. If you need help accessing them during your stay with us, kindly reach out to our staff.
.Contact Person: Manager on Duty
Note:We request our guests to kindly outline their particular needs to the front desk staff while making your accessible room bookings in advance.
In-room features
. Television with Remote Control
. Microwave
. Refrigerator
. Iron
. Ironing Board
. Coffee Maker
. Hair Dryer
. Clock Radio
.Contact: Front desk
Note: If you need assistance using the above-mentioned appliances or operating the heating and cooling system in your room, kindly contact us.
Kids-friendly amenities
Complimentary stay for kids
.Kids under 17 can stay in the same room as their parents..
Cribs and Rollaway beds
.Baby cribs are provided as a complimentary at the front desk.
Note:Due to the limited availability, cribs will be issued on a first-come, first-served basis.
Rollaway beds are available for a minimal fee of $10.00.
Business-friendly amenities
High-speed internet support
.High-speed internet is available to all our guests.
Note: Please get in touch with Ethostream customer care for support or assistance.
Copy Service
.Location: Front desk
.Charges: Nil (Complimentary)
Fax Machine
.The guests can dial ‘0’ to avail of our fax machine.
Business Center
.Location: Lobby
.Open: 24 hours
Note: Our business center has a computer and printers for your convenience.
Mails & Packages (Outgoing)
. UPS
. FedEx
SERVICES
General
Housekeeping Services
. Regular housekeeping services are provided daily.
. Special requests or requirements for extra amenities will be addressed adequately.
Laundry Services
.Type: Coin Operated
.Available: 24 hours
.Available: 2nd Floor
Note: Please refer to the property layout to locate the facility.
.Type: Same-day service
.Availability: Monday to Friday
.Drop-off point: Front Desk
.Pick-up time: 8:00 AM
Cleaned clothes will be returned by 5.00 PM
Note:The guests can avail laundry bags and forms in the guest rooms or at the front desk.
Front desk
Check-in/Check-out
.Check-in: 3.00 PM
.Check out: Noon
Taxi Services
.Our front desk staff will help you avail taxi services.
.Location: Front desk
Note:You can request a taxi immediately or schedule one for a future specified date and time.
Lost and Found
.Please contact the front desk to report items that were lost or found.
Reservations
.We request our guests to kindly confirm their reservations in advance.
COMPLIMENTARY
-
. Breakfast
-
. Wi-Fi
-
. Toiletries
-
. Coffee
Newspapers
.Complimentary USA Today is available to our guests.
.Location: Lobby
INFO
Airlines
.American Airlines +1 (800)-433-7300
. Delta Airlines +1 (800)-221-1212
.United Airlines +1 (800)-864-8331
. Monroe Regional Airport +1 (318)-329-2461
Hotel Extensions
Dial '0' to contact:
. Front Desk
.Manager on Duty
. Housekeeping
Dial '0' to avail the following guest services:
. Taxi Services
. Lost and Found
. Time and Temperature
. Wake-up call
. Weather Forecast
Dial '0' to avail the following medical services:
. Emergency Assistance
. Emergency Room
. Local Medical Center
Dial 911 – In case of emergency
.For immediate assistance in case of emergency, do not hesitate to contact emergency services or the front desk.
Automobile rental Agency
.Avis +1 (318) 323-8822
. National +1 (318) 387-4477
.Enterprise +1 (318) 324-1112
. Her321tz +1 (318) 323-8805
.Budget +1 (318) 323-8822
. American Auto Rental +1 (318) 323-4142
Credit Cards Accepted
We accept the following credit cards:
. American Express
. Diners Club
. Discover
. Master Card
. Visa
. Carte Blanche