Guest Services | Comfort Suites Monroe

Guest Directory · Monroe, LA

Guest Services

Everything we offer during your stay — at a glance. Tap any category to jump, then expand the items you want to read in detail.

Amenities

General

  • Hot Breakfast 6:00 AM – 10:00 AM Lobby Complimentary

    Complimentary hot breakfast is available for all our guests every morning.

  • Fitness Center 6:00 AM – 10:00 PM Near the lobby

    Open daily for all in-house guests. Please ask the front desk if you need assistance.

  • Swimming Pool 10:00 AM – 10:00 PM Seasonal

    Restrictions: No glass bottles are allowed in the pool area.

    Note: There is no lifeguard on duty. Parents must accompany their children to the pool area.

  • Drink & Vending Machines See property layout

    Vending machines are available on our premises for all our guests. Please refer to the property layout for locations.

  • Ice Machines See room layout

    Freshly prepared ice is available to all our guests. Please refer to the room layout to locate our ice machines.

  • Safe Deposit Box Front Desk

    We request our guests not to leave behind cash or other valuables unattended in their rooms.

    Note: According to State law, the hotel cannot be held responsible for the loss of any items that are not safely stored in the safe deposit boxes.

  • Travelers with Disabilities Contact: Manager on Duty

    Our top priority is to make our amenities accessible for guests with disabilities. If you need help accessing them during your stay with us, kindly reach out to our staff.

    Note: We request our guests to kindly outline their particular needs to the front desk staff while making your accessible room bookings in advance.

  • In-Room Features Contact: Front desk
    • Television with remote control
    • Microwave
    • Refrigerator
    • Iron & ironing board
    • Coffee maker
    • Hair dryer
    • Clock radio

    Note: If you need assistance using the above appliances or operating the heating and cooling system in your room, kindly contact us.

Amenities

Kids

  • Complimentary Stay for Kids Under 17 free

    Kids under 17 can stay in the same room as their parents.

  • Cribs & Rollaway Beds Cribs complimentary Rollaway $10.00

    Baby cribs are provided complimentary at the front desk.

    Note: Due to limited availability, cribs will be issued on a first-come, first-served basis.

    Rollaway beds are available for a minimal fee of $10.00.

Amenities

Business

  • High-Speed Internet Complimentary Wi-Fi

    High-speed internet is available to all our guests.

    Note: Please get in touch with Ethostream customer care for support or assistance.

  • Copy Service Front desk Complimentary

    Copies are available at the front desk at no charge.

  • Fax Machine Dial ‘0’ to use

    Guests can dial ‘0’ to avail of our fax machine.

  • Business Center Lobby Open 24 hours

    Note: Our business center has a computer and printers for your convenience.

  • Outgoing Mail & Packages UPS FedEx

    Outgoing UPS and FedEx parcels are accepted at the front desk.

Services

Housekeeping & Laundry

  • Housekeeping Daily

    Regular housekeeping services are provided daily. Special requests or requirements for extra amenities will be addressed adequately.

  • Laundry — Coin Operated Open 24 hours 2nd floor

    Self-service coin-operated washers and dryers, available 24 hours.

    Note: Please refer to the property layout to locate the facility.

  • Laundry — Same-Day Service Mon – Fri Drop by 8:00 AM Back by 5:00 PM

    Drop-off at the Front Desk by 8:00 AM; cleaned clothes are returned by 5:00 PM the same day.

    Note: Laundry bags and forms are available in the guest rooms or at the front desk.

Services

Front Desk

  • Check-in & Check-out Check-in 3:00 PM Check-out Noon

    Need an early check-in or late check-out? Please call the front desk in advance — we’ll do our best to accommodate.

  • Taxi Services Front desk

    Our front desk staff will help you book a taxi.

    Note: You can request a taxi immediately or schedule one for a future specified date and time.

  • Lost & Found Front desk

    Please contact the front desk to report items that were lost or found.

  • Reservations Confirm in advance

    We request our guests to kindly confirm their reservations in advance.

    Book now on Choice Hotels →

Always included

Complimentary

  • Hot breakfast
  • Wi-Fi
  • Toiletries
  • Coffee
  • USA Today newspaper (Lobby)

Useful info

Numbers & Quick References

Hotel Extensions

Dial ‘0’ from your room phone to reach:

  • Front Desk
  • Manager on Duty
  • Housekeeping
  • Taxi services
  • Lost & Found
  • Time & Temperature
  • Wake-up call
  • Weather forecast
  • Emergency assistance
  • Emergency room
  • Local medical center

Dial 911 directly in any emergency. For immediate assistance, do not hesitate to contact emergency services or the front desk.

Credit Cards Accepted

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Carte Blanche

Need anything else?

Our front desk is happy to help — or reserve your next stay below.