Safety Tips
Your safety is our utmost concern.
We request all our guests to thoroughly review the safety guidelines and procedures as they enjoy making the best hotel room reservation in Monroe at Comfort Suites.
Safety Guidelines
General Travel Tips
. Opt for minimal baggage to make your journey more enjoyable and effortless.
. Carry zip-lock bags to prevent the hassle of dealing with damp or wet clothes.
. Make sure to lock your travel bags and suitcases at all times to avoid unexpected loss of belongings.
. Ensure you have essential travel documents like your passport, driver's license, and vehicle papers with you during your trips.
. Save time and energy by purchasing entry tickets to popular tourist attractions online before your visit.
Hotel Procedures
Hotel Security Measures:
. Use the deadbolt lock on your door for utmost safety.
. Secure the doors with the safety latch for extra protection.
. Do not permit unknown individuals into your room without verifying their identity.
. Contact the front desk if you are uncertain about a person's identity.
. Safeguard your room keys and avoid leaving them in your room or at the door.
. Do not hand over your keys to strangers; leave them at the front desk before leaving for the day.
Upon arrival
. Locate the fire exits and staircases using the property map provided behind your guestroom door.
. Take note of the locations of alarm pull stations and fire extinguishers on your floor.
. Locate the "Off" switch on your air conditioner.
Note: Turning off your air conditioner prevents smoke from entering your room in case of fire.
Emergency Procedures
In Case of Fire:
. Stay calm and avoid panicking.
. Activate the nearest fire alarm.
. If possible, close the doors around the fire area.
. Contact the front desk.
. Inform the hotel's service staff about the situation.
. Exit your guest room and the hotel property. Remember to carry your room key along.
Smoke
. Create a makeshift mask by folding a wet towel into a triangle and securing it over your nose and mouth.
. Call the front desk.
. Inform the service staff about the situation.
. Crawl to the door on your hands and knees (or stomach).
Check the doorknob for heat:
. If it's cold, open it slowly and exit the room. Carry your room keys along.
. If it's hot, do not open the door; wait for assistance from the service staff.
Depending on the hallway conditions:
. If the hallway is smoke-free, proceed to the emergency exit staircase.
. If the hallway is filled with smoke, return to your room for further instructions to ensure your safety.
In Case of a Tornado or Severe Weather
. When Civil Defense Sirens are activated during adverse weather conditions, the hotel's Fire Alarm System will also be activated to alert the guests.
. Evacuation of the guests to the lower level is mandatory as per protocol.
. Our hotel staff will be available to assist you during the process.
. The hotel management will strive to notify guests regarding the emergency via phone or in-person communication.
COVID-19 Protocols
. Our hotel management strictly follows COVID-19 protocols and state-mandated regulations on social distancing.
. Evacuation of the guests to the lower level is mandatory as per protocol.
. Our hotel staff will be available to assist you during the process.
. The hotel management will strive to notify guests regarding the emergency via phone or in-person communication.
We kindly request our guests to
. Wear face masks in the lobby and public areas.
. Maintain social distancing, including in the breakfast area.
Note: The hotel cannot be held responsible for any illnesses contracted by guests during their stay on our premises.